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Frequently Asked Questions
Please read our FAQ before sending us a message.
By creating an account with us, you can periodically receive our promotional coupons, product updates and other special offers. You will be able to shop faster, and keep track of your orders.
Currently we accept PayPal payment, so you can pay with your PayPal Account, or Credit / Debit Card securely through PayPal. You don’t need to have a PayPal account to use your Credit or Debit Card to pay.
In-stock items are shipped within 1-2 business days of receiving your order. Business days are Monday through Friday. We usually ship your order via USPS First Class mail with Tracking number, which would arrive within 3-7 business days, depending upon the delivery location.
Regular shipping and handling charge is $4.95. If you need to place a big order or rush shipping, please contact us first before placing order.
Orders shipping to TX have 8.25% Sales Tax added; there is no sales tax for other states.
Yes. Your payment is processed via PayPal secure processing. Your personal data is protected.
We will send you an order confirmation email after your order, and ship your order as soon as we process it.
Yes. We guarantee that all of our products will be free from defect and will be as pictured and described on our website. If you receive a product that does not meet our guarantee, we will ship a free replacement at no cost to you.
Send us an emailFor ALL Customer service issues please simply fill out the form below and submit.
We will get back to you within 24-48 hours.
Note: Make sure to check your Spam folder as sometimes our reply may end up there for no reason.
Contact Email: support@ElegantValue.com
Contact Phone: 281-888-8589
3007 N. University Dr. #631806
Nacogdoches, TX 75963